You've Got
Questions.
We've Got
Answers.

Every session is 60 minutes. We've found that's the sweet spot — long enough to really settle in and enjoy the puppies, short enough that you can fit it into a workday without disrupting everything else.

We run five sessions per day at every tour stop — designed to fit around a workday:

9:00 AM · 11:00 AM · 1:00 PM · 3:00 PM · 5:30 PM

The 1pm slot is our most popular — it's perfect for a lunch break. The 5:30pm session tends to attract families and after-work crowd.

Head to puppytherapy.com/schedule, pick your city, date, session type, and time slot. Payment is processed securely via Stripe. You'll receive a confirmation email immediately after booking.

Dates for the Fall 2026 tour are being confirmed now — join the waitlist for your city to get first access before the general public.

Absolutely. For groups of up to 8, simply book multiple tickets in a single group session. For groups of 9–15, consider a private session buyout — your team gets the entire hour to yourselves.

For larger groups or corporate events, see our corporate packages — we offer multi-session options for bigger teams.

We understand life happens. Cancellations made more than 48 hours before your session receive a full refund. Cancellations within 48 hours can be rescheduled to another available slot at no charge.

No-shows are non-refundable, but we'll always do our best to work with you if something unexpected comes up — just reach out as early as possible.

All Puppy Therapy™ sessions feature Australian Labradoodles — a purpose-bred, multi-generational breed developed specifically for human-facing roles like therapy and assistance work.

They are not first-generation "doodle" mixes. Australian Labradoodles are a true breed with consistent temperament, low-to-non-shedding coats, and an extraordinary attunement to human emotion.

Yes, completely. Every Puppy Therapy™ puppy is health-checked, vaccinated (first DHPP at 6 weeks), and fully current on preventative care before any session.

Our breeder partners are ALAA Platinum Paw accredited — the highest standard in the breed — and every breeding dog undergoes OFA health testing for hips, elbows, eyes, cardiac, and patella.

Australian Labradoodles have low-to-non-shedding fleece and wool coats, making them suitable for most people with dog allergies. Many of our guests who thought they were allergic to dogs have had wonderful sessions with zero reaction.

That said, we can't guarantee a reaction-free experience for everyone — individual sensitivities vary. If you have severe allergies, we recommend consulting with your doctor first.

Our Super Dog program is a structured socialization protocol built around the critical 3–14 week developmental window in a puppy's life — the period when their brain is forming the associations that will shape their temperament forever.

Every Puppy Therapy™ puppy goes through 1,000+ human interactions and 40+ structured community events before they ever arrive at a session. By the time they meet you, they are calm, confident, and genuinely made for people.

Tour session puppies are typically 6–10 weeks old — right in the heart of that golden socialization window. They're old enough to be confident and interactive, young enough to be at their most magical.

Puppy welfare is our first priority. Sessions are structured so puppies get adequate rest between interactions and are never overwhelmed.

You arrive, get settled, and the puppies are introduced into the space. Your Ambassador — a trained practitioner and elite puppy handler — guides the experience, facilitates interaction, and makes sure everyone gets quality time with the puppies.

It's warm, unhurried, and genuinely joyful. Most people describe it as the best hour of their week. Some people cry happy tears. A lot of people go back the next day.

Wear whatever you're comfortable in — most people come straight from work or in casual clothes. Plan for puppy fur. You will almost certainly leave with some on you. We consider this a badge of honor.

If you're coming from or going to an important meeting, maybe bring a lint roller. Or just own the fur — everyone will ask about it, and you'll have a great story.

Absolutely — children are warmly welcome. Family sessions are our specialty, and the 5:30pm slot is particularly popular with families. Children often have the most magical experiences of anyone in the room.

Children under 3 are welcome with a parent or guardian at all times. We ask that parents help guide very young children in gentle interaction with the puppies.

Yes — and please do. We love seeing our puppies through your eyes. Tag us on Instagram and TikTok at @puppytherapy and use #PuppyTherapy. Your photos may end up in our Stories.

Please be mindful of other guests when photographing — ask before including other people in your shots.

No — sessions are designed specifically for our Puppy Therapy™ puppies and their interactions with people. Bringing another dog would change the dynamic of the session and could stress the puppies.

If you'd like to introduce your dog to a Puppy Therapy™ puppy, adopting one might be the answer.

Yes — this is one of our most popular offerings. A private session buyout gives your team the entire hour to yourselves. Up to 15 people, $75 per person, fully private.

For larger groups (16–75 people), we offer multi-session packages that can run back-to-back across a morning or full day. Custom pricing available.

Yes. We provide a proper invoice and receipt for every corporate booking — formatted for HR and finance team approval. Just let us know you need one when you submit your inquiry and we'll include it in your confirmation.

For the Fall 2026 tour, sessions take place at our designated venue in each city. We are exploring on-site corporate visits as a future offering — get in touch via our corporate page and we'll let you know when that becomes available in your market.

The Fall 2026 tour covers five cities: Charlotte NC · Raleigh NC · Greenville SC · Washington D.C. · New York City.

Each city gets 2–5 days of sessions. Specific dates and venues are being confirmed now — join the waitlist at puppytherapy.com for your city to get first access.

The tour is just the beginning. After each city stop, a puppy stays in that city and a permanent Puppy Therapy™ practice is established. The tour plants the seed — the permanent practice is the harvest.

Our goal is a national network of daily Puppy Therapy™ sessions available for booking in every major market.

We're expanding to 25+ cities. If yours isn't listed yet, join the waitlist at puppytherapy.com and select your city — high-demand cities get prioritized for future tour dates.

If you're interested in becoming a Market Ambassador and launching Puppy Therapy™ in your city, visit our Ambassadors page.

Yes — and many of our forever families found their dog exactly that way. Tour puppies that are available for adoption are listed on our Adopt a Puppy page.

Session puppies complete the tour first, then move to their forever homes. Submit an inquiry and we'll match you with an available puppy or put you on the notification list for the next litter.

Our Australian Labradoodles are $2,500 — all inclusive. That includes OFA health-tested parents, first vaccination, microchip, ALAA registration papers, 2-year health guarantee, Super Dog report, puppy starter pack, and lifetime breeder support.

No hidden fees, no add-on packages. One price, everything included.

We prefer in-person pickup whenever possible — it's better for the puppy and gives you a chance to meet the breeder. For families outside the Carolinas, we work with a trusted nanny transport service for ground transport to most East Coast locations.

Contact us via the adoption page and we'll discuss the best option for your location.